Customer Service

AEQ Car Rentals is one of the largest independent car hire companies in Auckland.  We believe in excellent value for money and outstanding customer service.  We are here to help make your journey in New Zealand as enjoyable as possible with quick and simple booking and collection procedures.  In the unlikely event of a problem arising with your vehicle or booking we guarantee that it will be dealt with promptly as possible and with as little disruption as possible to your trip.

As we are an independent company you can rest assured that any queries will be dealt with by our team and not by third parties. The team will be more than happy to answer questions about your journey.
 

Our Guarantee

We offer a 100% guarantee. If you are not happy with your car supplied on the day of pick up, you are under no obligation to take the vehicle.

Sales support

We pride ourselves on our amazing sales support. Please contact us at info@aeqrentalcars.com for any assistance you may require or you may find it helpful to check through the Frequently Asked Questions page

Please read our Full Terms and Conditions